Cerillion, a leading provider of composable BSS/OSS solutions for the telecommunications sector, has announced that Telesur, Suriname’s leading telecommunications provider, has completed its upgrade to Cerillion 26.1. The deployment marks the successful transition to the latest release of Cerillion’s BSS/OSS suite, enhancing Telesur’s technology platform with its newest capabilities.
The smooth transition to Cerillion 26.1 gives Telesur access to a broad range of new capabilities, led by Cerillion’s Promotions Engine, enabling it to design, configure and launch new offers much more quickly. The new release also brings AI-powered agents to support greater automation and operational efficiency, along with an expanded range of TM Forum Open APIs which simplify integration.
Updates to CRM Plus give Telesur’s teams a clearer, real-time view of customer data, bringing together information from across different systems to support more informed interactions and simplify user training. Together, these enhancements are helping Telesur accelerate the creation of new services, improve customer engagement, and maintain a secure, future-ready platform aligned with evolving industry standards.
The next phase of the programme will see Telesur roll out Cerillion’s new composable self-service, enabling more flexible digital journeys and supporting eKYC for customer onboarding.
“Our upgrade to Cerillion 26.1 has been very smooth and straightforward, which is a real achievement for a project of this scale. We now have some exciting new capabilities at our fingertips, from launching promotions much more quickly to harnessing AI and making better use of customer data. Just as importantly, we have made this significant step forward with minimal disruption to the business, which speaks to the strength of our partnership with Cerillion.”
– Doric Ramlakhan, CEO at Telesur
“We are delighted to have completed such a successful upgrade with Telesur. Moving to Cerillion 26.1 gives them a significant increase in capability, with our Promotions Engine providing much greater speed and flexibility in launching new offers, alongside AI-driven automation and an API-first architecture. The smooth go-live is a testament to the close working relationship between our two teams, and we look forward to building on that success in the next phase.”
– Arif Bhavnagarwalla, Customer Operations Director, Cerillion
Telesur is the only full-service telecommunications provider in Suriname. Established in 1981, the company offers services in Suriname and the Netherlands. With the implementation of the e-Suriname vision, the company is constantly investing in innovative technologies in order to secure the digital future of Suriname.
Cerillion has a 26-year track record in providing mission-critical software for billing, charging, and customer relationship management, primarily to the telecommunications sector. The Company has a global customer base across 45 countries.
